F.A.Q

Element Threads

All premium brands of thread like Element® are produced the same way.  They use the very finest in raw materials and employ the most technically precise manufacturing processes in fiber formation, spinning, dying, lubrication and winding.  A differential factor for Element fine threads is the uniquely favorable factory direct pricing we offer since we are, in fact, the factory.  Unexcelled quality at an amazing price.

Element® thread is made of trilobal polyester filament.  The triangular shape of the individual fibers reflects light and gives the thread its brilliant luster.

Element® is a 40 wt thread, comparable to most embroidery threads.  Quick tip – use a size 75/11 or larger sewing machine needle.

Element® thread is ideally suited for any decorative sewing application including embroidery, sewing, serging or long arm quilting.

Element® threads are perfect for all kinds of machine sewing and serging in the accomplishment of projects related to fashion, fashion accessories, quilting, heirloom, and home décor.

The needle style should be selected for the application.  For that the full inventory of needle styles can be used, i.e., embroidery, universal, metallic, ball, sharps, quilting, etc. For Element® thread, needle sizes 75/11, 80/12 or 90/14 work best.

Element® thread is constructed with trilobal polyester thread.  The trilobal shape of the fibers are designed specifically to reflect light giving an amazing sheen to any application. The brighter the light the brighter the sheen.

Our website colors are edited to be as close as possible to the actual thread color.  However, because every individually viewed monitor is different it will never be 100% accurate. Element® does provide actual thread color cards and a handy color conversion chart to assist you in selecting the exact color you are seeking.

Membership

Our memberships are never automatically renewed.  We have great confidence in you and the value of our products and services.  When it comes time to renew, we will make it simple for you.  If you decide not to renew at that time, we will understand but will miss you.  If at any time later you find that you miss us, we will make your re-subscription equally simple and rewarding.

Shipping & Returns

A full refund or free replacement for defective spools or threads is applied if requested within 14 days of product receipt.

Element does not deliver to countries outside the US and Canada.

The thread is shipped from Canada.

You will receive an email with your tracking number and you can always contact us if you need any help.

Support

We invite you to contact us directly.  As the manufacturer of these premium threads, we are uniquely qualified to answer any questions you may have and provide whatever assistance might be required to help you achieve your embroidery aspirations.  Contact us at support@elementthreadclub.com.  Your thread issue will be addressed by our staff of professionals. Your issue becomes our issue until the problem is resolved.